Frequently asked questions

"Do you have any questions? Check out our list of frequently asked questions.

You will receive it in 15 business days.

Yes, we offer shipping across the United States and Mexico.

With a damp microfiber cloth when you see it dirty and constantly clean the water from the tray to avoid moisture.

Write to us on WhatsApp to get recommendations from our team.

Yes, all our planters have drainage so your plant can breathe properly and stay healthy.

Rooties are suitable for both indoor and outdoor use, thanks to the materials we use to make them (fiberglass and resin), which withstand moisture and sunlight without damage.

Yes, all our planters include a saucer.

Send us your billing information along with your purchase order to: and we'll gladly send it to you.